Technical Sales Support Manager

รายละเอียดงาน

1. Manage and develop all clients as assigned by Sales Manager and CCO.
2. Serve as the primary point of contact for clients
3. Develop all leads given to you or which you can find on your own.
4. Handle all communications with clients targeting same day response to all communications.
5. Address client concerns and resolve issues promptly. Coordinate with related section to solve the issue and revert to client.
6. Become an expert on Cheval’s product lines and how they relate to our market. Must be able to present to client’s technical teams.
7. Search for and bring in new clients.
8. Coordinate new product introduction between client and Cheval team.
9. Process requests for estimates and conduct negotiations with clients.
10. Support other sections in Cheval as needed.
11. Gather client feedback and work on continuous improvement.
12. Partner with product teams to relay client feedback for product improvement.
13. Build and maintain strong, long-term client relationships.

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